We want you to be very satisfied with our printing! If you are not happy with the work we do, we will make it right. It’s that simple. Please realize that monitor calibration varies widely, and it is impossible for us to run all jobs to match what different clients see on their monitors. We run to uniform ink levels and a “pleasing color” standard that is based on PMS colors and CMYK screen densities listed in your file. We will complete your project in accordance with industry-wide trade standards for color and registration. If you find an error that we created, or any other manufacturing defect, simply contact us for return instructions. When we receive your job back, we will reprint it at no cost to you, from your original file. This guarantee does not cover customer errors like incorrect copy or poor photography, so be sure to check your proof carefully. You can be assured that we want your job to look its very best!
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